Legal
Your privacy, wherever you study.
How Get2Uni collects, uses, shares and protects personal information. We're based in the United Kingdom and work with students, partners and universities around the world, so this policy explains your rights wherever you are.

01Who we are
Get2Uni.com ("Get2Uni", "we", "us") is an admissions platform for organisations that work with students, including recruitment agents, edtech platforms, English language schools, immigration consultants and universities. We run the application journey from programme matching to offer letter.
We're headquartered in the United Kingdom and are the data controller for the personal information described in this policy, unless we say otherwise below.
02Who this policy covers
- Students and applicants who apply through Get2Uni directly or through one of our partners.
- Partners, such as recruitment agents, edtech platforms, language schools and immigration consultants, and the people who work for them.
- Universities and their staff who use our admissions portal.
- Visitors to our website.
When we run a co-branded or white-labelled admissions portal for a university, the university also decides how applicant information is used for its own admissions. In that case, the university's privacy notice applies as well.
03Information we collect
What you or a partner give us
- Name, date of birth, nationality and contact details
- Schools, qualifications, grades and English test results
- Programme preferences, intakes, statements and references
- Passport or national ID, transcripts and certificates
- Partner organisation details and partner application answers
- Messages with your facilitator and our team
What we collect automatically
- IP address, browser and device type
- Pages visited and time of visits
- Sign-in records for one-time codes
- Cookies and similar technologies (see Cookies)
What we receive from others
- Partners who refer a student or manage an application
- Universities, such as decisions and offer letters
Some documents, such as passports, may reveal sensitive information like nationality or ethnic origin. We use them only to process the application and handle them with extra care.
04How we use it
- Create and manage accounts for students, partners and universities.
- Run the five-stage application journey: details, documents, programme selection, university review and decision.
- Recommend suitable programmes based on a student's academic profile.
- Check uploaded documents for issues such as name mismatches or expired passports.
- Send applications to universities and share outcomes and offer letters.
- Update partners on the students they added, including email alerts when a student receives an offer.
- Assess partner applications and manage partnerships.
- Send service messages, such as one-time sign-in codes.
- Keep the platform secure and prevent fraud, including fraudulent documents.
- Meet legal and regulatory obligations, and improve our website and services.
We don't use your information for third-party advertising.
05Automated checks and AI
We use automated tools to recommend programmes and to screen documents. These tools support our team; they don't make final decisions. A trained facilitator reviews each application, and admissions decisions are always made by the university.
If you think an automated check has affected you unfairly, contact us and a person will review it.
06Our legal bases
Where the law requires a legal basis, such as in the UK and the European Economic Area (EEA), we rely on:
Contract
To provide the services a student, partner or university has asked for.
Legitimate interests
To run, secure and improve our platform, prevent fraud and manage partnerships, where your rights don't override these interests.
Legal obligation
Where the law requires us to keep or share information.
Consent
Where required, for example for analytics cookies. You can withdraw consent at any time.
In countries where consent is the main basis, such as India, we process personal information with the consent given when you or a partner submit it, or on another basis the law allows.
08International transfers
We're based in the UK, our partners and students are around the world, and universities may be in many countries. Personal information will often be transferred between countries, including to countries whose data protection laws are different from yours.
When we transfer personal information out of the UK or EEA, we use recognised safeguards: adequacy decisions, the UK International Data Transfer Agreement or Addendum, or the European Commission's Standard Contractual Clauses. Some transfers to universities are necessary to carry out the application a student has asked us to make.
09Cookies
Essential cookies
Needed for the website and portal to work, such as keeping you signed in and keeping the platform secure. These are always on.
Analytics cookies
Help us understand how visitors use our website so we can improve it. Where the law requires it, we use these only with your consent.
You can block or delete cookies in your browser settings. Blocking essential cookies may stop parts of the site or portal from working.
10How long we keep it
We keep personal information only as long as we need it, then delete or anonymise it. As a guide:
| Student applications | For the length of the application, and up to 3 years after the last activity so we can support future applications and answer queries. |
|---|---|
| Enrolled students | Up to 6 years after enrolment, to meet legal, accounting and partner commission requirements. |
| Partner records | For the length of the partnership, and up to 6 years after it ends. |
| Website analytics | Up to 26 months. |
We may keep information longer where the law requires it or to deal with a legal claim.
11How we protect it
Strict data separation
Each partner sees only the students they added.
Passwordless sign-in
One-time codes instead of passwords that can be reused or stolen.
Limited access
Only the people who need information to do their job can see it.
No system is completely secure. If a data breach affects your personal information, we'll notify you and the relevant regulators where the law requires it.
12Your rights
Depending on where you live, you may have the right to:
To use any of these rights, email enrol@get2uni.com. We may need to confirm your identity first, and we'll respond within the time your local law requires. We won't treat you differently for using your rights. If a partner submitted your information, you can contact us directly or through them.
13Your region
United Kingdom
We follow the UK GDPR and the Data Protection Act 2018. You can complain to the Information Commissioner's Office (ico.org.uk).
European Economic Area
Where the EU GDPR applies, you have all the rights above and can complain to the data protection authority where you live or work. If we're required to appoint an EU representative, we'll publish their details here.
India
Under the Digital Personal Data Protection Act, 2023, you can withdraw consent, access, correct or erase your information, nominate someone to act for you, and raise a grievance by emailing enrol@get2uni.com. If we don't resolve it, you can approach the Data Protection Board of India.
United States
Residents of states such as California can ask what personal information we collect, and ask us to delete or correct it. We don't sell personal information or share it for targeted advertising.
Canada
We handle personal information in line with Canadian privacy law. You can contact the Office of the Privacy Commissioner of Canada (priv.gc.ca).
Australia
You can access and correct your information under the Australian Privacy Principles, and complain to the OAIC (oaic.gov.au).
Everywhere else
Many other countries where our students and partners live have their own data protection laws. Contact us to use the rights your local law gives you; you can also complain to your local regulator.
14Students under 18
Our services are for students applying to higher education, who are usually 16 or older. Where a student is under 18, or under the age of digital consent in their country, we ask for a parent or guardian's consent where the law requires it. We don't knowingly collect information from children under 13.
15Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the date it was last updated. If we make significant changes, we'll let you know on our website or by email.
16Contact us
Questions about your data?
Get2Uni, Fowler Way, Uxbridge, UB10 0FP, United Kingdom
